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Region: English (UK) United Kingdom Language: English

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Terms of Service

Terms of service

Customers have the right to cancel an order within seven days of placing the order, or within seven days of receipt of the goods (whichever is the longer). Customers canceling their orders will have their payment refunded in full - minus shipping costs within seven days of the company's receipt of the returned goods. Subscription costs will be refunded based on the unused provision for the period paid unless otherwise stated in the sales contract.The seven-day period allowed for returns is not intended to allow customers to 'trial' the product and all products returned to Skytag must be in as new condition in order for us to accept the return.Please contact Skytag to authorise a return and receive a return reference number before returning goods to us.Please contact our customer service department on 08453 88 60 63 for return address and authorisation number.

Our Business Hours

We are here to help during the following business hours:

Monday to Friday: 9:30am to 5pm
Saturday and Sunday: Closed 

08453 886062 or 03453 886062

24 Hour stolen crime line

08453886064 or 01202898450

(Calls from mobiles may cost 5p per minute plus your phone company's access charge)

Skytag Ltd

Kent Innovation Centre
Thanet Business Park
Broadstairs, Kent
CT10 2QQ

Registered in England & Wales no:6978680

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